Terms of Service

Agreement to these terms

These Terms of Service govern your use of LeaderKit. By creating an account or using the Service, you agree to these terms. If you are using LeaderKit on behalf of a business, you agree on that business's behalf.

Throughout these terms, "LeaderKit", "we", "us" or "our" refers to the operator of leaderkit.com. "Service" means the LeaderKit strategy development platform and any related features, tools, or content.

3.1 Eligibility

You must be at least 18 years old to use the Service. By using LeaderKit, you confirm that you meet this requirement.

3.2 Your account

You are responsible for keeping your password secure and for all activity that occurs under your account.

You must provide accurate information when creating your account and keep it up to date.

You must not share your account credentials with others.

Notify us immediately at hello@leaderkit.com if you suspect unauthorised access to your account.

3.3 Acceptable use

You may use LeaderKit only for lawful purposes and in accordance with these terms. You must not:

• Use the Service in any way that violates applicable law or regulation.
• Upload or share content that is defamatory, harmful, abusive, obscene, or infringes the rights of others.
• Attempt to gain unauthorised access to any part of the Service or its infrastructure.
• Interfere with or disrupt the Service or servers or networks connected to it.
• Use the Service to send unsolicited commercial communications (spam).
• Scrape, reverse-engineer, decompile, or copy any part of the Service without our written consent.
• Impersonate any person or entity or misrepresent your affiliation with a person or entity.

3.4 Content you provide

You retain ownership of the content, data, and materials you upload or create within LeaderKit ("Your Content").

By using the Service, you grant us a limited licence to store, process, and display Your Content solely for the purpose of providing the Service to you. We do not claim any additional rights over Your Content.

You are responsible for ensuring Your Content does not violate the rights of any third party or any applicable law. We may remove content that we reasonably believe violates these terms.

3.5 Intellectual property

LeaderKit and all content, features, and functionality of the Service (excluding Your Content) are owned by us or our licensors and are protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works based on the Service without our express written consent.

3.6 Subscriptions and payment

Access to LeaderKit requires a paid subscription. Subscription details, pricing, and billing frequency are set out on our website and in your account dashboard.

Payments are processed by Stripe. By subscribing, you authorise Stripe to charge your nominated payment method.

Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.

Prices may change with reasonable notice. We will notify you by email before any price increase takes effect.

Prices are shown in your regional currency: euros (EUR) for official euro-area countries, British pounds (GBP) for the United Kingdom, Australian dollars (AUD) for Australia, New Zealand dollars (NZD) for New Zealand, and US dollars (USD) for all other or unidentified locations. Prices exclude tax. New Zealand GST is added for New Zealand billing addresses, regardless of the currency selected. Final tax is calculated at checkout.

Annual plans include a 14-day free trial. When the trial ends, the full yearly amount is charged in a single payment; annual plans are not paid in instalments. Any monthly equivalent shown for an annual plan is for comparison only.

3.7 Cancellation and refunds

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period and you will retain access until then.

We do not offer pro-rated refunds for partial billing periods, except where required by law.

3.8 Free trials

We may offer free trial periods from time to time. We will let you know the duration before a trial begins. At the end of the trial, your subscription will begin automatically unless you cancel before the trial ends.

3.9 Service availability

We aim to always keep LeaderKit available, but we cannot guarantee uninterrupted access. We may need to take the Service offline for maintenance or due to circumstances outside our control. We will give reasonable advance notice of scheduled maintenance where possible.

3.10 Suspension and termination

We may suspend or terminate your account if you:

• Breach these terms in a material way.
• Fail to pay amounts due.
• Use the Service in a way that could harm LeaderKit or other users.

We will give you notice before suspension or termination where it is reasonable to do so. If your account is terminated for breach, you will not be entitled to a refund.

You may terminate your account at any time. We will delete your data in accordance with our data retention policy (see our Privacy Policy, section 2.4).

3.11 Disclaimer of warranties

The Service is provided "as is" and "as available". We make no warranties or representations about the accuracy, reliability, completeness, or suitability of the Service for any particular purpose, except to the extent required by law.

AI-generated outputs are provided for assistance only and may not be accurate. You should verify any AI-generated content before relying on it.

3.12 Limitation of liability

To the extent permitted by law, our total liability to you for any claim arising from or related to your use of the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

We are not liable for indirect, incidental, special, or consequential loss, including loss of profits, loss of data, or loss of opportunity, whether in contract, tort, or otherwise.

Nothing in these terms limits our liability for fraud, death or personal injury caused by our negligence, or any liability that cannot be excluded or limited under applicable law (including the Consumer Guarantees Act 1993 where it applies).

4. Fair trading

We are committed to honest, transparent conduct. We will not make false or misleading representations about our Service, pricing, features, or capabilities. This section reflects our obligations under the Fair Trading Act 1986 (New Zealand).

5. Contractual matters

This section covers the legal framework governing the relationship between you and LeaderKit, consistent with the Contract and Commercial Law Act 2017 (New Zealand).

Contact us

If you have any questions about these Terms, please contact us at hello@leaderkit.com.