Privacy Policy
Effective: 1 January 2021
Introduction
LeaderKit Limited (we, us, our) complies
with the New Zealand Privacy Act 2020 and the General Data
Protection Regulation of the European Union (GDPR) when dealing with personal information.
Personal information is information about an identifiable individual (a natural person), and includes personal data, personally identifiable information and equivalent information under applicable privacy and data protection laws.
This policy does not limit or exclude any of your rights under the New Zealand Privacy Act 2020 or the GDPR. For further information on the New Zealand Privacy Act 2020, see www.privacy.org.nz. For further information on the GDPR, see https://ec.europa.eu/info/law/law-topic/data-protection_en.
This policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. Any request for further information should be sent to info@LeaderKit.com
Changes to this policy
We may change this policy by uploading a revised policy onto our website. The change will apply from the date that we upload the revised policy.
This policy was last updated on 1 January 2021.
When does this privacy policy apply
This privacy policy applies to personal information we collect from visitors to
our website, our customers and other person with whom we deal directly.
Users of our SaaS service may collect personal information from individuals
(e.g. their employees and customers) and upload, store or process that
information to or in that service (User Data).
For the purposes of the GDPR, our customers are the data controller when
storing or otherwise processing User Data and we are the data processor. Our
customers determine what and how they collect, use, disclose and transfer User
Data. This means that our customers’ collection and use of User Data is
governed by their privacy policy and practices, not ours.
We only process User Data as authorised by our customers in our:
1. Terms of Use (available at https://www.LeaderKit.com/terms-of-use/)
2. End User Terms (https://www.LeaderKit.com/end-user-terms/) and/or
3. Acceptable Use Policy (https://www.LeaderKit.com/acceptable-use/)
to govern the processing of User Data (as applicable). Unless required otherwise under applicable law, if we receive any request or enquiry relating to User Data, we will forward this request to our relevant customer.
The remainder of this privacy policy does not apply to User Data.
Children
We do not intend to collect personal information from or about children aged under 16. If you have reason to believe that we have collected personal information from or about a child under the age of 16, please contact us at info@LeaderKit.com.
What personal information do we collect
Directly from you
We collect the following information directly
from you.
When you register for, or login to, an account on our website or related
services, we collect your name / email address / password / phone number /
address / location and any other information we require or ask for to set you
up with an account. We may collect some of this information using third party
authentication services (as described further in the from third party sources
section below).
When you set up a profile, we collect your name / email address / location / phone number / profile photo and any other information we require or ask for to set you up a profile.
When you fill in a contact or enquiry form on our website, call us, meet us in person or otherwise contact us, we collect your name / email address / phone number and any other information you choose to provide to us.
When you sign up to our electronic alerts,
we collect your name / email address / phone number / user preferences any
other information you provide to us when you ask to receive our newsletter or
other alerts.
When you respond to our feedback surveys, we collect your name / email address
and any other
information you choose to include in your response.
When you refer another person to use our website or related services, we collect your name / email address and the other person’s name / email address and any other information you choose to include in the referral.
When you purchase products or services from us, we collect your name / email address / phone number / credit card information / purchase history and any other information you submit to us for billing and order fulfilment purposes.
When you purchase products or services from
us that we need to physically deliver to you, we collect your name / address /
phone number / delivery instructions and any other information you submit to us
for delivery purposes.
When you post information for publication on our website (e.g. on message boards or chat rooms), we collect the information you include in those posts.
Some of the personal information that we
collect directly from you may be mandatory and some may be optional. We will
let you know which of these applies at the time we collect the relevant
personal information. While you do not have to provide us with some of the
information that we may request, this might mean that our products and services
may not perform as well as they should, or that we may not be able to provide
some parts of the website or all of our products or services to you. If you
require further information about the consequences of not providing us with any
information, please contact us at info@Leaderkit.com.
We use a third-party service provider to process credit card transactions. We
do not have access to your credit card information. The credit card services
used to store and process card data are Stripe (https://www.stripe.com) and Chargify
(https://www.chargify.com).
Their names will generally be displayed when you are requested to enter your
credit card information. You can see further information about how they process
your credit card information in their privacy policies.
Automatically when you use our website and apps
When you access and use our website or related services, we may automatically collect information about your device and usage of our website, products and services, including your IP address/operating system/browser type/time spent on certain pages of the website/pages visited/links clicked/language preferences.
Some of this data is collected through third party tools and/or the use of cookies, web beacons and similar storage technologies. Please refer to our cookie policy below for further information.
From third party sources
Where possible, we collect personal information
from you directly. However, sometimes we may collect:
- personal information that is publicly available (e.g. through LinkedIn profiles or public directories)
- personal information included in User Data
We may combine the personal information about you that we receive from third parties with the personal information we collect from you directly or with device and usage data we collect automatically when you visit our website.
How we use your personal information
We may use your personal information to:
- verify your identity
- provide our website, products, and services to you
- market our products and services to you, including contacting you electronically (e.g. by text or email for this purpose)
- improve our website, products, and services
- publish things on our website (e.g. comments on message boards or chat rooms)
- run promotions (e.g. referral and loyalty programs, surveys and contests)
- bill you and collect money that you owe us, including authorising and processing credit card transactions
- respond to communications from you, including enquiries and complaints
- conduct research and statistical analysis (on an anonymised basis)
- protect and/or enforce our legal rights and interests, including defending any claim
- respond to lawful requests by public authorities, including to comply with law enforcement requirements, or
- for any other purpose authorised by you or applicable law.
We may transfer your information in the
case of a sale, merger, consolidation, liquidation, reorganisation or
acquisition.
You can stop receiving our marketing emails by following the unsubscribe
instructions included in those emails or contacting us at info@LeaderKit.com.
Disclosing your personal information
We may disclose your personal information to:
- another company within our group
- any business that supports our website, products and services, including any person that hosts or maintains any underlying IT system or data centre that we use to provide our website, products or services or that we use to process payments
- third parties (for anonymised statistical information)
- professional advisers e.g. accountants, lawyers or auditors
- a person who can require us to supply your personal information (e.g. a law enforcement agency or regulatory authority)
- any other person with your consent
- any other company in the case of a sale, merger, consolidation, liquidation, reorganisation or acquisition
- any other person authorised by applicable law.
Also, we may share information about your use of our website with our trusted advertising and analytics partners through the use of cookies, web beacons, and similar storage technologies. Please refer to our cookie policy below for further information.
International transfers of personal information
A business that supports our website,
products and services may be located outside of New Zealand (the country where
we are incorporated) and also outside of the country where you are located. This
means that the personal information we collect may be transferred to, and
stored in, a country outside of New Zealand and the country where you are
located.
If you are located in the European Economic Area (EEA), your personal
information may be transferred outside of the EEA. Under the GDPR, the transfer
of personal information to a country outside the EEA may take place where the
European Commission has decided that the country ensures an adequate level of
protection. In the absence of an adequacy decision, we may transfer personal
information if other appropriate safeguards are in place.
Where we transfer personal information outside the EEA, it will only be
transferred to countries that have been identified as providing adequate
protection for EEA data, or to a third party where approved transfer mechanisms
are in place to protect your personal information (e.g. to organisations in the
United States under the EU-U.S. Privacy Shield framework or by entering into
the European Commission’s Standard
Contractual Clauses. For further information, please contact at info@LeaderKit.com.
Some of the personal information we collect is processed in New Zealand. New
Zealand is recognised by the European Commission as a country that has an
adequate level of data protection and we rely on this decision in transferring
personal information to New Zealand.
Protecting your personal information
As required by applicable law, we will take
steps to keep your personal information safe from loss, unauthorised activity,
or other misuse. We implement appropriate technical and organisational measures
to ensure a level of security appropriate to the risks inherent in processing
personal information.
You play an important role in keeping your personal information secure by maintaining
the confidentiality of any password and accounts used in relation to our
products and services. You should not disclose your password to third parties.
Please notify us immediately if there is any unauthorised use of your account
or any other breach of security.
Accessing and correcting your personal information
Subject to certain grounds for refusal
under applicable law, you have the right to access your personal information
that we hold and to request a correction to your personal information. Before
you exercise this right, we will need evidence to confirm that you are the
individual to whom the personal information relates.
Where you request a correction, if we think the correction is reasonable and we
are reasonably able to change your personal information, we will make the
correction. In all other cases, we will take reasonable steps to make a note of
the personal information that was the subject of your correction request.
If you want to exercise either of the above
rights, email us at info@LeaderKit.com
Your email should provide evidence of who you are and set out the details of
your request (e.g. the personal information to be corrected and the correction
that you are requesting).
Subject to applicable law, we may charge you our reasonable costs of providing
to you copies of your personal information or correcting that information.
Other rights
In addition to the rights to access and correct your personal information, if you are based in the European Union, you have the additional rights set out in the GDPR Additional Terms section of this privacy policy below.
Internet use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you post your personal information on
our website’s message board or chat room, you acknowledge
and agree that the information you post is publicly available.
If you follow a link on our website to another website, the owner of that website will have its own privacy policy relating to your personal information. We suggest you review that website’s privacy policy before you provide personal information to that owner or website.
Data Retention policy
The personal information that we collect, and use will not be kept longer than necessary for the purposes for which it is collected, or for the duration required for compliance with applicable law, whichever is longer.
Contacting us
If you have any question about this privacy
policy, or our privacy practices, or if you would like to request access to, or
correction of, your personal information, you can contact us at info@LeaderKit.com
The name and contact details of our Data Protection Officer for the purposes of
the GDPR are:
Mark Campbell
info@LeaderKit.com
Lawful basis for processing personal information
Our lawful basis for processing (as that term is defined in the GDPR) personal information that we collect, use and disclose depends on the personal information collected and the context in which we collect it.
Generally, we collect personal information
from you where we have your consent, where processing is necessary for the
performance of a contract to which you are party or in order to take steps at
your request prior to entering into a contract, or where processing is
necessary for the purposes of our legitimate interests (except where such
interests are overridden by your interests or fundamental rights and freedoms).
Where we process personal information based on your consent, you may withdraw
your consent at any time.
Despite the above, we may process your personal information where such
processing is necessary for compliance with applicable laws.
If you have any question about the legal basis on which we process personal
information or need further information, please contact us at info@LeaderKit.com
Your rights under the GDPR
If you are located in the European Union, your rights in relation to your personal information include:
- right of access - if you ask us, we will confirm whether we are processing your personal information and provide you with a copy of that personal information
- right to rectification - if the personal information we hold about you is inaccurate or incomplete, you have the right to have it rectified or completed. We will take reasonable steps to ensure inaccurate personal information is rectified. If we have shared your personal information with any third party, we will tell them about the rectification where possible
- right to erasure - when your personal information is no longer needed for the purposes for which you provided it; we will delete it. You may request that we delete your personal information, and we will do so if deletion does not contravene any applicable law. If we have shared your personal data with any third party, we will take reasonable steps to inform those third parties that they must delete your personal information
- right to withdraw consent - if the basis of our processing of your personal information is consent, you can withdraw that consent at any time
- right to restrict processing - you may request that we restrict or block the processing of your personal information in certain circumstances. If we have shared your personal information with any third party, we will tell them about this request where possible
- right to object to processing - you may request that we stop processing your personal information at any time and we will do so to the extent required by the GDPR
- rights related to automated decision-making, including profiling - you have the right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where such automated decision-making is necessary for entering into, or the performance of, a contract with you, is authorised by applicable laws or is based on your explicit consent. We do not undertake automated individual decision-making
- right to data portability - you may obtain your personal information from us that you have consented to give us or that is necessary to perform a contract with you. We will provide this personal information in a commonly used, machine-readable and interoperable format to enable data portability to another data controller. Where technically feasible, and at your request, we will transmit your personal information directly to another data controller
- the right to complain to a supervisory authority - you can report any concern you have about our privacy practices to your local data protection authority.
Where personal information is processed for
the purposes of direct marketing, you have the right to object to such
processing, including profiling related to direct marketing.
If you would like to exercise any of your above rights, please contact us
at info@LeaderKit.com. If
you are not satisfied by the way we deal with your query, you may refer your
query to your local data protection authority.
CCPA Addendum
Effective: 1 January 2021
The CCPA provides consumers that are California residents with specific rights regarding their personal information. This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under CCPA.
Any terms defined in the CCPA have the same meaning when used in this addendum.
Collection, use and sharing information
For more details about the personal information we have collected over the last 12 months, including the categories of sources, please see the What Personal Information Do We Collect section above. We collect this information for the business and commercial purposes described in the How We Use Personal Information section above. We share this information with the categories of third parties described in the Disclosing Personal Information section above.
We do not sell the personal information we collect.
Your California privacy rights
If you are a California resident, you have the following rights:
- right to know - you have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months
- right to delete - subject to certain exceptions, you have the option to delete personal information about you that we have collected from you
- right to non-discrimination - you have the right not to receive discriminatory treatment for the exercise of your CCPA privacy rights, subject to certain limitations
- right to opt-out of sale - we do not sell your personal information, so we do not offer an opt out.
To exercise the rights described above, please submit a request to us by emailing us at info@LeaderKit.com. Requests for access to or deletion of personal information are subject to our ability to reasonably verify your identity in light of the information requested and relevant CCPA requirements, limitations, and regulations.
Cookie Policy
Effective: 1 January 2021
Introduction
We
use cookies on our website and as part of our related services, and receive
information collected through cookies. This cookie policy explains how we use
cookies and how you can opt out of cookies.
By continuing to use our website and related services, you indicate your
agreement for us to use the cookies described below.
We use the term cookies in this cookie policy to mean cookies or similar technologies such as web beacons, clear GIFs, and pixel tags.
What are cookies
Cookies are text files containing small amounts of information which are downloaded to your browsing device, e.g. a computer or smartphone, when you visit a website. Cookies can be recognised by the website that downloaded them, or by other websites that use the same cookies. This helps a website know if the browsing device has visited that or other websites before.
Cookies can be used to collect information relating to your use of a website or your device, let you navigate between pages effectively, help to remember your preferences and generally improve your browsing experience.
Cookies can be session or persistent cookies. Session cookies are temporary and only stay on your browser until you stop browsing. Persistent cookies stay on your device until they expire or are deleted.
The cookies used on our website may be
first party cookies (i.e. set by us) or third-party cookies (i.e. cookies set
on our website by a person other than us). The third-party companies that place
cookies on our website will have their own privacy policies.
What
What types of cookies do we use
The types of cookies used by us, and most websites, can generally be categorised as follows.
Strictly necessary cookies
These cookies are essential for the full
functionality of our website and related services. They enable you to navigate
around our website and services and use their features e.g. accessing secure
areas and enabling services that you have asked to receive. If you opt out of
these cookies, you may not be able to access all the functions of our website
and some services that you have asked to receive.
These cookies do not track where else you have been on the internet and do not
remember your preferences beyond your current visit. These cookies are
generally first party session cookies which will expire when you close your
browsing session. These cookies do not collect information that could be used
for marketing purposes.
Functionality cookies
These cookies allow a website to remember choices you make and provide enhanced, more personal features. e.g. these cookies allow us to remember the settings you have applied to the website (such as font size, preferences or colours), identify whether you are a returning website visitor and present you with a personalised version of the website, or eliminate the need for you to re-enter your login details. The information these cookies collect is generally anonymous and they do not track your browsing activity on other websites. These cookies may be first or third party, session, or persistent cookies.
Performance cookies
These cookies collect information about how you use a website, e.g. which pages are the most visited and if you receive any error message from any page. This information helps us improve the way our website and related services work and helps us manage the performance and design of the website and services. These cookies do not gather information that identifies you. All of the information these cookies collect is aggregated and anonymous. These cookies may be first or third party, session or persistent cookies.
Google cookies
We use Google Analytics to collect information about visitors to our website. Google Analytics collects information related to your device, browser, IP address, network location, and website activities to measure and report statistics about your interactions on our website. We use this information to help us manage the performance and design of our website and to improve our website.
We use Google Analytics Advertising
Features, including Remarketing with Analytics, Demographic and Interests
reporting in Analytics, Campaign Manager integration (formerly known as
DoubleClick), Display & Video 360 integration, Google Display Network (GDN)
Impression Reporting and Segments.
For further information on how Google uses your personal information when you
use our website and how to opt out of Google’s use of cookies, see here. In addition to
the process described in this link, you can opt out using the process described
below.
How to control or opt out of cookies
You can control and/or delete cookies as
you wish. You can delete all cookies that are already on your computer and you
can set most browsers to prevent them from being placed. However, if you do
this, you may have to manually adjust some preferences every time you visit our
website and attempt use our services, you may not be able to access certain
parts of our website or services, and some functionalities may not work.
You can find out more information about how to change your browser cookie
settings at www.aboutcookies.org.uk.
To learn more about how to control cookie settings through your browser:
- click here to learn more about Private Browsing and managing cookies in Firefox
- click here to learn more about Incognito and managing cookies in Chrome
- click here to learn more about InPrivate and managing cookies in Internet Explorer
- clickhere to learn more about Private Browsing and managing cookie settings in Safari.
Third party website cookies
If you follow a link on our website to another website, the owner of that website will have its own cookies. We suggest you review that website’s cookie policy before you visit that website.
Terms of Use for 14 Day Free Trial
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These terms explain our obligations as a service provider and your obligations as a trialist. Leaderkit grants you the right to access and use the service via the website free of charge for 14 days. This right is non-exclusive, non-transferable, and limited by and subject to this agreement. You acknowledge and agree that:
Leaderkit will make all reasonable efforts to ensure delivery of services but gives no warranty about the services and excludes all liability and responsibility for any loss or damage resulting from use of or reliance on the service or website. Enjoy your trial. |
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